Cancellation policy

Purchase Options & Cancellation Policy

Some items in our store may be offered as a subscription, pre-order, or other special purchase option. This policy explains how cancellations and changes work for each.

Subscriptions

When you purchase a subscription, you agree to receive recurring deliveries based on the frequency you select at checkout.

  • Your payment method will be securely stored and automatically charged for each shipment unless you prepay.
  • Some subscriptions may auto-renew at the end of their term unless canceled.
  • You may cancel or modify your subscription at any time before your next order is processed.
  • Subscription changes or cancellations must be made before the next billing or shipment date to avoid charges.

You can manage your subscription through the link provided in your order confirmation email or by contacting us at care@ovaldaily.com.

Returns and refunds for subscription orders are subject to our Refund Policy.

Pre-Orders

When you place a pre-order, you are purchasing a product that is not yet available for immediate shipment.

  • We may collect full payment, partial payment, or authorize your payment method at checkout.
  • You may cancel a pre-order at any time before it has been fulfilled for a full refund.
  • Once a pre-order has been fulfilled and shipped, it can no longer be canceled and will be subject to our Refund Policy.

Estimated ship dates are subject to change, and delays may occur.

Try Before You Buy

If a try before you buy option is offered, we will authorize your payment method before shipping the product.

  • You will have a limited evaluation period, which will be clearly disclosed at checkout.
  • If you do not return the product within the stated timeframe, your payment method will be charged for the full amount.
  • Returns must follow the instructions provided and comply with our Refund Policy.

General

  • All cancellations or changes must be completed before the applicable processing or shipment deadline.
  • Once an order has entered processing or shipped, it may no longer be canceled.
  • For questions or assistance, please contact care@ovaldaily.com.